Refund and Return Policy
Last updated: July 2026
Amazon Purchases
Returns, replacements and refunds for products purchased through Amazon are handled according to the return eligibility and policy displayed on the relevant Amazon product page and order.
Damaged or Incorrect Product
If you receive a damaged, leaking, defective or incorrect product, report the issue promptly through the marketplace where the order was placed. Keep the original packaging, invoice and clear photographs of the product and parcel.
Opened Personal-Care Products
Due to hygiene, safety and authenticity considerations, opened or used fragrance products may not be eligible for return unless they are defective, damaged or incorrectly supplied, subject to the applicable marketplace policy and law.
Fragrance Preference
Individual fragrance preferences and performance perceptions may vary. A return may not be available solely because a customer dislikes the fragrance, subject to the applicable seller or marketplace policy.
Refund Processing
Approved refunds are normally issued through the original payment method by the marketplace or payment provider. Processing time may vary depending on the provider.
Contact
For support, email hello@bloomiq.in.